It always fails on the last step and takes forever to go through all the other steps. Touch and hold the BlueCurve Home app icon, and then tap the, Open the App Store on your iOS device, then tap. Please verify on your receiver that you are able to access that channel. This is bad, i just switch to blue curve modem and my google home and google home mini stopped working. 67% Upvoted. If higher resolutions cause issues, then reduce the resolution. What content will be available to download? Learn how to fix common issues with your BlueCurve TV Player (XG1v3) by using these troubleshooting tips.

Chromecast I was able to get to work just fine, but my Home seems to... halfway connect. If it is still not working, reset your device. If using the web app make sure you are using Google Chrome and that you are on the latest version. Visit the ‘Settings’ menu in the app and open ‘Manage Download Devices’ to de-authorize devices. Confirm your app is fully up to date by checking your app store. My TV box (cable box) will not power on. However, a tech came over yesterday to fix a different problem and said he has successfully bridged a Shaw modem and was still able to use wireless boxes. If your browser is not listed here, you will need to download and install one of the supported browsers, or update yours to the latest version. Open the app switcher, then swipe up on the BlueCurve Home app to close it.

Try to determine if other channels are affected on the same device and try to replicate on another device. Check for iOS updates. For more information on blackout restrictions, visit the Shaw Support Community. © 2020 Shaw Satellite G.P., All Rights Reserved. Thanks for the effort/update.

Clear the app’s data from your device storage. If you experience this message while on the go, we apologize for the inconvenience. Basic troubleshooting for your BlueCurve TV, How to Reboot Your BlueCurve TV Player (XG1v3), Troubleshooting BlueCurve TV Remote Control Issues, Video cables are unplugged or not plugged in fully, Video output is connected to the wrong source, Home theatre unit is not powered on or unplugged, If the TV box video output is connected to a home theatre unit, verify that the. Attempt to replicate on a different device in order to determine if the problem is related to the device specifically or a general issue.

Or can I watch a movie or show that was partially downloaded? You can access your downloaded programs for a maximum of 30 days. Yes, the Harmony remote does work with BlueCurve TV, though Shaw does not support setting up or troubleshooting the remote. © 2020 Shaw Satellite G.P., All Rights Reserved. With BlueCurve TV App, you can stream and download content, whether in-home or on the go, using any WiFi connection or over a 3G or 4G cellular connection (data charges may apply). How long can I access downloaded movies and shows on my device?

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