If you can’t find the information you were looking for in the Uber Help portal, you can contact Uber directly using this contact form built into the Uber website. “We’re sorry. You’ve contacted an address that does not accept incoming email. Here are examples of some of the most popular Uber Partner Sites: Each city that the Uber service operates in has it’s own local Uber email address in addition to the main email@example.com email address above.
These local partner sites have comprehensive information on how to use the Uber app for their partners (“Uber 101” ).
Here’s our list of all local Uber partner websites and e-mail addresses. Contacting Uber via email at firstname.lastname@example.org is the first option where an actual human being will respond to your question (or complaint). If you were provided helpful information, ask your next question.
The online Uber help section provides guides and information on a variety of topics, with dedicated sections for both riders and drivers. This option will provide you most likely with an immediate response to your questions during live chat hours. So, if you have any burning questions about our service or need to resolve an issue, you know who to call. This is what they say about it: “If you require immediate police or medical attention, please call 911. If you’re contacting your driver after a ride about a lost item, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them. Whether you want to reach the sales team, need assistance with UberConference, provide feedback, or simply say hello, welcome to contact us anytime! Uber’s support team is not the type that makes you wait for hours on the phone while listening to repetitive music. Your Uber contact will very likely remain the same as long as you respond to the same thread. The Uber website also offers a number of guides on how Uber works, explaining how to use the app and its many handy features.
Depending on your specific inquiry, you’ll receive anything from a relatively generic Uber customer service response to an individualized response addressing your question in detail. We look forward to chatting with you soon!
If your Uber contact provides an answer to your question, but you have additional questions, be sure to respond to that same email thread, instead of contacting Uber customer service again by using the general support email address. That’s why we challenged ourselves to show you the best approaches to contact Uber effectively. Yes, that’s correct, there really is no such thing as an Uber contact number. Make sure to check your local Uber partner website for the exact address and business hours of your local Uber office before paying a visit. Download Uber Modern Slavery Act Transparency Statement, Download Uber Eats Modern Slavery Act Transparency Statement, Tap 'Call Support' and you’ll be connected to a trained member of the team.
Need to speak to us? Wir beobachten die Situation um das Coronavirus (COVID-19) sehr genau und treffen Maßnahmen für die Sicherheit unserer Community.
We’re not monitoring questions through this email address and this request has not been received by our support team. However, you do have the option to customize the information on help.uber.com by either logging in (for Uber partners only), or by selecting a specific city. Diane C (Uber Chat Rep) - Live Chat is available for new applicants that need assistance in their application.
This is a direct link to Uber’s live chat: Uber partners and passengers have the option to contact Uber direct on the Uber app. Please note that this line is strictly for users who require safety-related assistance! There now is a relatively new Live Chat available that allows you to chat with a representative from Uber customer service. Uber riders can call phone support 24/7, or write in to us via the Uber app or Twitter & Facebook. Get the help you need at the touch of a button in more than 40 towns and cities across the UK. Instead, most customers can get help from Uber by using the Help and Your Trips sections of the Uber app, help.uber.com, or Twitter. You can also call the support line via your Uber app: In an emergency you should still call 999, or 101 for non-emergency situations that require help from the police. If you want to discuss the details of a trip, a pickup location or a lost item, it’s easy to call your Uber driver using the Uber app. The email@example.com email is no longer active. Uber runs what is called “Uber Partner Sites” which is sort of their local online presence. Please note that this line does not support Uber Eats related queries. Switch to new digital payment options for safer travel.
Generally, help.uber.com would be your first step when trying to contact Uber. This is probably the easiest way to get a hold of Uber as of January, 2017. We use a variety of streamlined, user-friendly support features to make sure that riders can get the help they need, regardless of what the situation is. Sign up to drive with Uber for a cash bonus! Contact Uber: Support, Help, Customer Service, and More. Please note that this line is strictly for users who require safety-related assistance.”. If you contact Uber via email, but the response you received was not helpful, you can simply start the process again by sending an email to the generic Uber support email address again (similar to hanging up and dialing again when on the phone with an unhelpful call center representative). However, the Uber live chat is not available 24/7. There is no Uber contact phone number (except the above mentioned Critical Safety Response Line), but here are other ways to contact the ride share company. Just find the category that matches your issue or just type in a keyword to search for a help page. You can also get help via social media. Please note: Uber has a Critical Safety Response Line in place.
Die Sicherheit und das Wohlbefinden aller Nutzer der Uber Apps haben für uns höchste Priorität.
Remember, drivers may not answer their phones whilst driving, so you can always opt to send a text message for them to respond to instead. Just open the “Help” section and select ‘Call Support’ to be connected to our support team via the app. You can find the local email address on your city’s partner website. Probably not an unusual experience, right? To do this, just sign in to your account and select “Trip issues and refunds” in the help section (you can also report any other trip issues online from this page). We’d love to help out if you have an issue. You might even want to know how tipping works with Uber drivers. To protect the privacy of drivers on our platform, we don’t feature drivers’ phone numbers directly, but the app will put you in contact. Let’s start with the most convenient and accessible method: The name says it already: this is the official “Uber customer service” for its partners and passengers. Uber’s in-app help section also offers advice on various rider topics: it tells you how to find a lost item, because we’ve all got a friend who’s constantly leaving their phone or wallet behind after a ride! As soon as an Uber ride is completed, you can also simply reply to your email receipt or app receipt. These local partner sites feature a lot a valuable information, such as: Generally speaking, you’ll find information that is unique for a region or city, for example the requirement to display airport placards when entering airport premises in certain areas, etc. Our support staff is available 24 hours a day, 7 days a week. Get the help you need at the touch of a button across the UK. The answers to these are all available in the app’s support center.
As you land on the Help Portal for Uber partners, you’ll find a list of popular topics, such as: The FAQs covered on the Help Portal are of a fairly universal and basic nature. In fact, to successfully find any Uber contact information anywhere on the web, quite a bit of research and time is necessary.
Fast and efficient.
Weitere Informationen findest du hier. Of course, you can always contact us directly. With Uber, support is always ready at hand, whether it’s through the app, the website or with our 24/7 support team. As a general rule, asking one question at a time will have a much higher success rate than asking multiple questions at once. You can either select “Last Trip” to report a problem on your most recent trip or you can select any of the options under “Report an Issue” to get help regarding anything else. If you left your phone or any other time behind in a ride with a driver, you can also use the website to contact your driver for a lost item.